FREQUENTLY ASKED QUESTIONS

It is a loyalty programme that offers JUNGSAEMMOOL Beauty community exclusive offers and rewards. An account must be registered to be eligible for the programme.

Points earned from qualifying purchases on our website can be utilised for reward redemption.

Upon becoming a member of JUNGSAEMMOOL Beauty Rewards, you'll be entitled to earn up to 5 points per $1 spent shopping with us on our official website.

You can also earn points by completing some easy actions such as following us on our social media pages or leaving a review!

Upon accumulating sufficient points to qualify for the reward you wish to redeem. Simply log into your account and click on the 'Rewards' tab at the bottom right of the screen to access the redemption tab.

Rewards will remain in your account until it expires or is used.

Points will be rewarded within 2 weeks after successful submission or completion. This includes but is not limited to birthday reward, review reward and referral reward

Unfortunately no. Current rewards are only redeemable on our online website.

JUNGSAEMMOOL membership data does not link with our offline stores.

No, redemption rewards cannot be combined with other ongoing promotions running on the online website.

Points earned under JUNGSAEMMOOL Beauty Rewards expires after 12 months and cannot be reinstated.

Points earned cannot be transferred, exchanged or refunded for any cash.